V E R S I T A L I E
was founded in Barcelona en 2005 with the aim of creating
a new kind of translation agency; one which, in addition to the common
inherent values of all businesses, pays special attention to the feeling of
empathy when faced with client needs and takes especial care of the style
and manner when communicating with the firm’s greatest asset: its clients
and the staff.
Our commitment to quality is embodied in our quality control and the search for excellence. Our organisational processes are demanding and meticulous, and our projects and work processes are efficiently managed. We carry out continual training programmes, apply the latest technological developments and incorporate linguistic innovations in an environment in which languages live and grow in parallel with our clients’ professional and cultural circumstances.
Our attention and
interest are focussed on providing services that meet the highest quality
standards and that contribute to our clients’ professional and business
objectives. These are our aims and the purpose of all our efforts: to carry
out all our jobs perfectly, to provide an unimpeachable customer service
attitude, and to make our clients’ satisfaction our own reward.
Translation services
We are specialised in translation services
and our agency offers nine basic languages:
French, Italian,
English, German, Portuguese, Spanish, Catalan,
Basque and Galician. This
enables us to stand out as specialised service
providers and linguistic consultants,
encompassing a wide service range.
Areas of
specialisation
Our areas of specialisation
encompass a wide range of subject matters; we are also very aware of
emerging sectors and select the best professionals whose competencies can
best meet our clients’ needs.
Our principles and guarantees
We are not,
and have no wish to be, a large, impersonal,
departmentalised company with hundreds of members
across the globe covering all languages and
subjects. On the contrary, we prefer, and feel more
comfortable with, the kind of company that
responsibly and professionally provides translation
and revision services, using only the best
translators in those language pairs where we can
guarantee an excellent service.
Our guarantees:
1.- Meticulous quality control: all the documents we translate go through a meticulous quality control based on four principles: analysis, translation, revision (by a second linguist or translator) and final proofreading.
2.- Speed, precision and reliability in meeting deadlines.
3.- Meticulous recruitment: All our translators are qualified, accredited, native professionals and have specific training. Before becoming members of our team, all candidates go through a meticulous selection process.
4.- Absolute confidentiality: All documentation received from clients is treated as absolutely confidential.
We are always prepared to sign
confidentiality agreements.
All translators working with VERSITALIE
sign confidentiality agreements before joining the company.
5.- Transparency: We provide cost estimates that include all costs and show our fees clearly.
6.- Personalised service: We are always available and at your service..
7.- Liability: In the event of any involuntary incident that might occur, VERSITALIE has an insurance policy covering liabilities of up to 300,000 € for each incident and 600,000 € per annum.